Schools & Providers

Getting Started

• Become an eDRC Provider:
• How do I create a chart?

General

• How can a Secondary Provider view a chart without being charged?
• How do I start the new school year with my existing student charts?
• Alert Settings
• Email Log
• Trends
• Adding Goals to Charts & Applying Goals Schedules

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Billing

• Can our bookkeeper or administrator serve as the billing provider?
• Why is my provider account is frozen?
• What is the Provider billing email address?
• How are provider accounts billed?
• Is the cost per chart created, or per account?
• Who is billed?

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Troubleshooting

• Why can't one of my teachers score a student's chart?
• Where are all the classes I entered on the student’s chart?
• I created a Class Schedule but I don’t see it in my student’s chart?